Looking after your tenants is important and it’s something that you should be knowledgeable in when it comes to being a landlord. Whether that’s a newly established landlord or one that has garnered multiple tenants in a variety of buildings and properties, a tenant’s needs should always be the priority.
The reason for this is that you’ll only benefit from providing the best service to those who are paying the monthly rental charges. That reputation might be needed to help keep tenants in situ for longer. Here are some tips to look after your tenants as a landlord this year.
Outline your tenancy agreement and make it detailed
Firstly, make sure you’re outlining your tenancy agreement and make it detailed in what you expect from your tenants and what they can expect from you.
If you’ve never looked after tenants before, then it’s worth brushing up on your knowledge of what a tenancy agreement looks like and how that might be laid out on paper. It’s important that this is detailed and specific, especially when it comes to ensuring all of the necessities have been ticked off from a legal standpoint.
Respond within a reasonable time period
When it comes to handling tenants, the more proactive you are with their needs and requests, the better a reputation you’ll have as their landlord. Those landlords who take forever to respond to problems or needs from the tenant are more likely to see their tenants move out instead of renewing their contracts.
Respond within 24 hours where possible and if that is challenging, then you might need to consider hiring someone who can field problems and calls when they come in. This is particularly the case when you have multiple tenants to deal with.
Resolve any complaints quickly
Complaints are likely to come in at some point. Even if you’re being the best landlord you can be, there are often problems that can go underlying and that aren’t highlighted until the tenant feels the need to get frustrated about it.
However, once those complaints come in, to avoid further problems and hassle, try to resolve these complaints as quickly as possible.
Use an automated control system
An automated control system is useful to have, especially when it comes to managing multiple tenants at once. It can make it all a lot easier to handle when you have building automation and control systems in place.
With this type of technology in hand, you can stay on top of problems and manage every tenant and property with ease.
Have contractors on speed dial
Finally, make sure you’ve got contractors who are readily available to deal with any problems you might encounter when dealing with tenants. These individuals are going to be saviors for you and any emergencies that might crop up along your journey as a landlord.
Looking after your tenants properly is important, so with that being said, be sure to use these tips to be the best landlord you can be to all of your tenants.